Most frequent questions and answers
Good Doctors is a telemedicine walk-in clinic and does not sign up patients like a regular family doctor. But we understand that finding a new family doctor can be difficult so we do offer services to help while you are looking to find a more permanent family doctor. We can help manage chronic conditions, order tests and refer you to a medical specialist if needed. We also offer the ability to book an appointment with the same doctor so that you are being cared for by the same physician.
We apologize for the inconvenience – doctors endeavour to keep their appointment times but may be delayed due to unforeseen circumstances or longer than usual patient visits. We aim to have all telephone and video appointments completed by end of day.
Please be advised that doctors will be calling from an unknown or blocked number so you may miss their call if you are screening unknown numbers.
We are a virtual telemedicine walk-in clinic. Many of our clinics have a nurse on site to perform physical assessments, and connect patients through secured video conference, to a licensed Ontario physician. Physicians are not physically onsite for assessments.
We provide treatment for acute medical concerns such as, infections, prescription refills, assessments, referrals, diagnostic testing and much more. Patient visits are covered with a valid OHIP card.
Examples of services we offer:
NOTE: We do not prescribe/refill narcotics or controlled substances.
Driver’s Medical Exams
Lab and Diagnostic Requisitions
Telephone and Video Appointments
Sexual Health Testing and Contraception
Mental Health Referral
Simple Procedures (Stitch and staple removal)
Patients are responsible for following up with the doctor for all test results, but we will make every effort to contact you if your results are abnormal. Please call 1(855)884-6638 and have your health card and telephone number where you can be reached ready. A staff member will return your call.
Unfortunately, we are unable to test for COVID-19 in our clinics. If you have COVID-19 symptons please visit the Ontario Governments information page or contact your local public health unit for more information.