FAQs
Most frequent questions and answers
Good Doctors is a telemedicine walk-in clinic and does not sign up patients like a regular family doctor. But we understand that finding a new family doctor can be difficult so we do offer services to help while you are looking to find a more permanent family doctor. We can help manage chronic conditions, order tests and refer you to a medical specialist if needed. We also offer the ability to book an appointment with the same doctor so that you are being cared for by the same physician.
Yes! You will need to book a consultation with one of our doctors. Appointments can be booked at this link https://gooddoctors.ca. Patient visits are covered with a valid OHIP card.
We apologize for the inconvenience – doctors endeavour to keep their appointment times but may be delayed due to unforeseen circumstances or longer than usual patient visits. We aim to have all telephone and video appointments completed by end of day.
Please be advised that doctors will be calling from an unknown or blocked number so you may miss their call if you are screening unknown numbers.
We are a virtual telemedicine walk-in clinic. Many of our clinics have a nurse on site to perform physical assessments, and connect patients through secured video conference, to a licensed Ontario physician. Physicians are not physically onsite for assessments.
We provide treatment for acute medical concerns such as, infections, prescription refills, assessments, referrals, diagnostic testing and much more. Patient visits are covered with a valid OHIP card.
Examples of services we offer:
Prescription Renewals/Refills
NOTE: We do not prescribe/refill narcotics or controlled substances.
Specialist Referrals
Doctor’s/Sick Notes
Driver’s Medical Exams
Lab and Diagnostic Requisitions
Telephone and Video Appointments
Sexual Health Testing and Contraception
Physiotherapy Requests
Mental Health Referral
Simple Procedures (Stitch and staple removal)
Patients are responsible for following up with the doctor for all test results, but we will make every effort to contact you if your results are abnormal. Please book a follow up appointment with your doctor https://gooddoctors.ca
Our clinics do not administer COVID-19 vaccinations. Please contact your nearest pharmacy or public health unit for details of where to get a COVID vaccination.
Unfortunately, we are unable to test for COVID-19 in our clinics. If you have COVID-19 symptons please visit the Ontario Governments information page or contact your local public health unit for more information.